Volunteers of America SW
  • 06-Oct-2017 to 06-Nov-2017 (PST)
  • San Diego, CA, USA
  • Salary
  • Full Time

The Human Resources Generalist/Recruiter provides a full range of human resources services to staff, primarily focusing on recruiting, onboarding, and benefits administration. Supports the HR Director on a variety of matters related to training and development, employee relations, and the organization's policies and procedures. Develops a thorough knowledge and understanding of the organization and the services provided. 


 Job Responsibilities


  • Handle all aspects of the full life-cycle recruiting needs for the organization. This includes working with the hiring managers to create recruitment strategies; write advertisements and post positions through a variety of channels; review resumes; conduct phone screens; coordinate in-person interviews; conduct background and reference checks; negotiate offers, prepare offer letters; close out the position with follow-up to the remaining candidates and track recruitment metrics.
  • Manage all aspects of the onboarding process.  
  • Conduct new hire orientations, ensuring all forms are completed timely and in compliance with legal deadlines. 
  • Monitor career pathing program and periodically update job descriptions.


Benefits Administration 

  • Assist with managing the following benefits: 403(b) and retirement plans, group medical, dental and vision plans; life, AD&D, and disability plans; employee assistance plan. 
  • Process enrollments, plan changes, and terminations; provide benefit education to employees; research and resolve any questions or issues. 
  • Process all monthly benefit invoices. Work closely with the Finance department on benefit billing and payroll or employee status changes. 
  • Maintain current, accurate benefit information in new hire orientation packets.  
  • Perform some benefits administration to include benefits orientation, claims resolution, change reporting, reviewing invoices for payment, and communicating benefit information to employees
  • Manage completion of annual and monthly surveys as required; ensure annual updates of compliance posters, complete annual EEO-1, VETS-100, FLSA, ADA, OSHA, COBRA reports and salary surveys etc.;


Employee Retention & Development 

  • Work with HR Director to implement and carry out the organization's training and development initiatives. 
  • Work with HR Director to administer and implement communication programs to increase employee engagement and morale.
  • Assist in developing and implementing HR Related programs, such as, reward and recognition and employee development initiative
  • Conduct six-month check-in meetings with new hires and provide necessary feedback for process improvement. 


General Human Resources 

  • Respond to requests for employee verifications and references. 
  • Update salary and benefits information in payroll/HRIS and benefit administration systems. 
  • Maintain accurate and organized employee and organization files in accordance with the organization's document retention policy and legal compliance for active, terminated, and retired personnel. 
  • Draft, edit, and distribute staff communications through email, PowerPoint presentations, surveys, memos, and other documents as needed. 
  • Maintain OSHA posting requirements and OSHA 300 Log book
  • Performs other duties or projects as assigned by HR Director. 



  • Bachelor's degree in Business, Human Resources, or other related discipline from a four-year college or university. 
  • Minimum three years' experience working in the human resources field. 
  • Working Knowledgeof California state and federal employment laws: Compliance, Title VII, recruiting and selection, FLSA, ADA, FMLA, EEO, COBRA, OSHA VETS-100 etc. 
  • Excellent organizational skills and time management skills;
  • Strong customer service and relationship management skills with ability to interface with all levels of the organization from interns to executives.
  • Professional certification (PHR or SHRM-CP) helpful but not required. 
  • Working knowledge in the human resources areas of recruiting, benefits, retirement plans, employment law, compensation, and payroll. 
  • Basic accounting and math knowledge for payroll and benefits administration purposes. 
  • Impeccable attention to detail. 
  • High level of integrity and adherence to maintaining confidentiality. 
  • Ability to manage multiple projects simultaneously while meeting deadlines. 
  • Ability to work with frequent disruptions and reprioritize area of focus as needed. 
  • Ability to communicate effectively both orally and in writing. 
  • Ability to travel to and attend job fairs. 
  • Experience with HRIS and Applicant Tracking Systems; advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Spanish language a plus.
Volunteers of America SW
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