Volunteers of America SW
  • 27-Jun-2017 to 31-Jul-2017 (PST)
  • San Diego, CA, USA
  • DOE
  • Salary
  • Full Time

Full benefits including 403b, vacation and holidays

About Us:

For nearly 120 years Volunteers of America has been the charity to step forward and help the most vulnerable in communities across the United States.  Volunteers of America, Southwest inspires hope through its ministry of service by providing individuals and families with the tools they need to improve their quality of life. We operate twenty- eight human service programs in the areas of education and social development of young children, treatment and rehabilitation, housing, veterans and aging services. Each year, more than 16,000 lives are changed through our services. Our programs are located in San Diego, Imperial, Riverside and San Bernardino Counties. To learn more visit us online at http://www.voa-swcal.org/


The Human Resources Generalist/Recruiter provides a full range of human resources services to staff, primarily focusing on recruiting, onboarding, and benefits administration. Supports the HR Director on a variety of matters related to training and development, employee relations, and the organization's policies and procedures. Develops a thorough knowledge and understanding of the organization and the services provided. 


Job Responsibilities


  • Handle all aspects of the full life-cycle recruiting needs for the organization. This includes working with the hiring managers to create recruitment strategies; write advertisements and post positions through a variety of channels; review resumes; conduct phone screens; coordinate in-person interviews; conduct background and reference checks; negotiate offers, prepare offer letters; close out the position with follow-up to the remaining candidates and track recruitment metrics.
  • Manage all aspects of the onboarding process.  
  • Conduct new hire orientations, ensuring all forms are completed timely and in compliance with legal deadlines. 
  • Monitor career pathing program and periodically update job descriptions.


Benefits Administration 

  • Assist with managing the following benefits: 403(b) and retirement plans, group medical, dental and vision plans; life, AD&D, and disability plans; employee assistance plan. 
  • Process enrollments, plan changes, and terminations; provide benefit education to employees; research and resolve any questions or issues. 
  • Process all monthly benefit invoices. Work closely with the Finance department on benefit billing and payroll or employee status changes. 
  • Administer all aspects of Family Medical Leave Act (FMLA) requests, to include required notices and certification forms, leave tracking, and return-to-work status. Provides guidance to employees on policies associated with FMLA. 
  • Maintain current, accurate benefit information in new hire orientation packets.  
  • Manage completion of annual and monthly surveys as required; ensure annual updates of compliance posters, complete annual EEO-1 report etc.;

Employee Retention & Development 

  • Work with HR Director to implement and carry out the organization's training and development initiatives. 
  • Work with HR Director to administer and implement communication programs to increase employee engagement and morale. 
  • Assist in developing and implementing HR Related programs, such as, reward and recognition and employee development initiative 
  • Assist with the organization's annual and mid-year performance review and goal setting processes. 
  • Conduct six-month check-in meetings with new hires and provide necessary feedback for process improvement. 
  • Conduct exit interviews with departing employees. 

General Human Resources 

  • Respond to requests for employee verifications and references. 
  • Update salary and benefits information in payroll/HRIS and benefit administration systems. 
  • Maintain accurate and organized employee and organization files in accordance with the organization's document retention policy and legal compliance for active, terminated, and retired personnel. 
  • Draft, edit, and distribute staff communications through email, PowerPoint presentations, surveys, memos, and other documents as needed. 
  • Performs other duties or projects as assigned by HR Director. 


  • Bachelor's degree in Business, Human Resources, or other related discipline from a four-year college or university. 
  • Minimum three years' experience working in the human resources field. 
  • Working Knowledge of California state and federal employment laws: Compliance, Title VII, recruiting and selection, FLSA, ADA, FMLA, EEO, COBRA, OSHA VETS-100 etc. 
  • Excellent organizational skills and time management skills;
  • Strong customer service and relationship management skills with ability to interface with all levels of the organization from interns to executives;
  • Professional certification (PHR or SHRM-CP) helpful but not required. 
  • Working knowledge in the human resources areas of recruiting, benefits, retirement plans, employment law, compensation, and payroll. 
  • Basic accounting and math knowledge for payroll and benefits administration purposes. 
  • Impeccable attention to detail. 
  • High level of integrity and adherence to maintaining confidentiality. 
  • Ability to manage multiple projects simultaneously while meeting deadlines. 
  • Ability to work with frequent disruptions and reprioritize area of focus as needed. 
  • Ability to communicate effectively both orally and in writing. 
  • Ability to travel to and attend job fairs. 
  • Experience with HRIS and Applicant Tracking Systems; advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)


Volunteers of America SW
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